On-demand Webinar

Up your CX game with Route Mobile’s Business Communication Solutions

At a time when the world is switching to virtual, businesses are busy to churning out digital strategies to drive customer engagement and retention. Does that mean an end to the traditional commerce or are we gearing up to achieve balance, rapidly adopting online-to-offline models?

In this webinar, our experts discuss the more realistic online-to-offline commerce models, how the Indonesian market is reacting to the shift and Route Mobile’s contribution to enable brands with extensive solutions to connect with customers both online and when in physical store.

What You’ll Learn:

  • Customer Expectations and Challenges in 2021 for Indonesian Market
  • Leverage some of the chat messengers like WhatsApp, Google’s Business Messages to create meaningful interactions
  • Marketing Automation and its role in online-to-offline communication
  • Chatbots and Conversational AI
  • Industry Insights and Use Cases
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