Viber Business Messages is a rich-media messaging platform that makes communication more conversational using images, emojis, special symbols, images, buttons, and extended statuses. It offers full-service communications with chatbot capabilities as well as a safe and secure communication experience for any business looking to communicate with clients and staff. Being a scalable and flexible solution, Viber Business Messages allow enterprises to connect with global audiences seamlessly.Get Started
Features of Viber Business Messages
Product Trivia1.2 Million
Million logins and 2000 registrations happen on Viber every 60 seconds enhancing customer engagement
How viber business messaging api works
- Important notifications
- QR codes of e-tickets
- Link for confirmation
- Verification codes
- Feedback request
- online support
- Lead generation
- Interactive communication
- Step 1: Send the message to Viber end-user first, charged for delivered only
- Step 2: Receive Delivery Report: if not delivered via Viber, send as SMS
- Step 3: Deliver the final message status to Customer
FAQs on viber business messaging api
Viber Business Messages enable enterprises to connect with their target audience on Viber using the same platform that they use to communicate with their contacts. Here brands get to send visually appealing content using rich text, interactive buttons, QR codes, short links, and provide better CX.
Viber Business Messages is a messaging solution that adheres to the highest security and privacy standards. Brands’ each conversation/chat is encrypted and can only be viewed by its end users. Since it’s an everyday consumer-driven social app, it helps enterprises to attract their audience and makes marketing easier for brands.
Viber Business Messages is a safe and secure messaging platform that doesn’t store personal messages/chats. This includes screenshot protection, which is available only for iPhone users, where if someone takes a screenshot, the other person receives a notification.
Viber Business Messages connects enterprises with active audiences and helps them to communicate with global customers using rich media through a verified account. It also enables businesses to offer customer support, sends alerts, notifications, and promotional offers in an engaging way.
Viber Business Messages api allows you to include a button and an image in addition to your text.
You can also add QR codes, short links, attach large files and other important documents in your text message.
Viber Business Messages: Use Cases
Sending notifications in multiple languages improves engagement with local patients. Communicating in the preferred language of the customer improves the overall conversation experience.
Rich Media Capabilities
Telecom & IT
Mobile operators can send customized subscriber plans and offers through interesting images and links. It becomes easier for the user to choose via an aggregated list.