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Route Mobile Products Services Messaging A2PMessaging Case Study1
Enhanced Interaction

Aviation

Improve your customer interactions and enable them to respond at their convenience

Infotainment
Marketing Notifications

Infotainment

Media portals can send SMS advertisements and notifications to capture the interest of their target audience in subscribing to their services.

Infotainment
Enhanced Security

Government Portals

Route OTP enables government portals to use the service for validation procedures like- Aadhaar card with the registered mobile verification to protect the identity of the user.

Data Security
Data Security

Banking & Insurance

Route Connector helps banks & insurance companies to protect its database with no exposure to third parties and have a complete command over data retrieval.

Voice Messaging Option
Voice Messaging Option

Travel and Hospitality

Convert text into natural-sounding speech in different languages. Resulting in improved CX.

Voice Messaging Option
Send Group Messages

Event Management

Mail 2 SMS promises instant message delivery using a single email to multiple numbers grouped together.

Voice Messaging Option
Increased Customer Security

E-commerce

Retain your customers with a two-factor customer authentication process comprising SPF-based checks.

Aviation
Real-time information

Aviation

Now get real-time information of the mobile number like – Home Country & Network as well as Mobile Country & Network Codes, International Mobile Subscriber Identity (IMSI) and Mobile Switching Center.

Media
Reliable Solution

Media

Identify all inactive numbers and detect the conditions that hamper the SMS delivery in case the mobile number is switched off or is out of coverage area for a long period of time to boost accuracy and campaign performance.

Telecom and IT
Increased Global Reach

Telecom and IT

Enables brands to broaden their connectivity with cross-platform support including HTTP, enum, SMPP and SS7 and widen their reachability.

Healthcare
Multi-language Support

Healthcare

Native language notifications for improved engagement with the local patients

Healthcare
Rich Media Capabilities

Telecom & IT

Mobile operators can send customized subscriber offers through interesting images and links

Healthcare
Easy-to-Search Business Profile

Travel & Hospitality

Customers can easily search and interact with the brand’s support team while checking answers for booking and travel-related queries

Healthcare
Easy Customer Communication

Fintech

Infuse better communication and customer experience by sending monthly loan statements, along with, other service information to customers with RCS Business Messaging.

Fintech
Seamless Client Onboarding

Fintech

With RCS Business Messaging, onboard your new customers without any glitch using enhanced consumer interaction tools like suggestive replies and suggestive actions to prompt users.

Retail
Effective Stock Management

Retail

Take care of customer demands and alerts customers with stock availability and new products for an increased user engagement.

E-commerce
Capture CSATs Effectively

E-commerce

Enhance customer journey from consideration to purchase phase by recording the satisfaction score and feedback

Healthcare
Real-time Support

Healthcare

Assist Patients from searching your medical facility, schedule appointments and real-time responses to queries

BFSI
Traffic from Multiple Entry Points

BFSI

Google Maps, Search or Website, start a conversation from a customer search.

BFSI
Communicate Useful Links

BFSI

Send important url links containing secured account information, reference material, all within the SMS character limit.

BFSI
Know Who Clicks and Why

Retail

Get a count of the clicks and identify the customer personas who are engaging with your text.

BFSI
Get Actionable Insights

E-commerce

Retrieve Click Data from your SMS campaigns to analyse the efficacy of your content and marketing efforts.

BFSI
Prioritize Your Calls

BFSI

Important reminders and due dates? Garner attention through Priority Caller ID.

BFSI
Analytics to Get an Overview

E-commerce

Improve customer support by displaying the context of the call and analyze customer responses.

BFSI
Optimize Delivery

Logistics and Supply Chain

Use a verified business identity to reduce waiting time for your delivery agents and executives.

BFSI
Mobile eKYC Authentication

BFSI

Device and operator stored sign-up information compared with information submitted for ID verification preventing frauds and identity theft.

Ecommerce
Frictionless Checkouts

E-commerce

Verify and authorize the account easily while customers select their mode of payment with the Mobile Identity Solution.

Media
An Extra Layer of Verification

Media and Entertainment

Viewers can log in seamlessly onto their OTT media platforms through an OTP verification on their phones.

Ecommerce
Send Promo Offers

E-commerce

Run a customer loyalty program to send gift cards and vouchers after customers have attained a specific purchase value that can be accessed in one tap.

Finance
Communicate Loan Offers

Finance

Customer taps a smart button sent through a branded profile to view the exhaustive options to choose from.

Insurance
Redirect to Agents or Chatbots

Insurance

Deliver omni-channel experience by sharing a button to your WhatsApp Chatbot for live agent interaction.

Ecommerce
Shared Sender Support

E-Commerce

Route all your messages through a verified shared ID across different aggregators.

Healthcare
Verified Brand Identity

Healthcare

Higher chances of perceiving a brand on a good note. SMS with a verified checkmark, logo and brand identity is trusted more by customers.

Travel and Hospitality
Multi-language Support

Travel and Hospitality

Authentic communication in native languages to connect better with the local audience.

Ecommerce
Make Authentic Calls

E-commerce

Customers are more likely to respond and make a purchase decision when received a call from a verified identity.

Insurance
Alerts and Reminders

Insurance

Place a call with reason to remind customers of their policy renewals, payment due dates. new product offerings, and more.

Logistics and Supply Chain
Reduce Wait Time

Logistics and Supply Chain

Call citing a reason and from a known source would reduce the wait time of your delivery and customer service representative.

Improved Customer Retention
Improved Customer Retention

Telecom

Efficiently block all spam and malicious messages and create a better impact on customer satisfaction and retention.

International A2P SMS
International A2P SMS

Telecom

Ensure your brand’s international A2P SMS enters the network via authorized A2P SMS gateways.

Prevent Revenue Leakage
Prevent Revenue Leakage

Telecom

Address and prevent revenue leakage via SMS grey routes and help to improve international Application-to-Person (A2P) monetization via authorized A2P SMS gateways.

Real-time Report Delivery
Real-time Report Delivery

Telecom

Route Hub proffers enterprise with a comprehensive reporting functionality. These reports and classification of the traffic are done by incorporating attributes such as SMS type, Brand, and also Brand Message Type.

Protocol Consistency
Protocol Consistency

Telecom

Enable operators to receive messages over varied messaging protocols with the termination of telecom entity requirements.

Seamless International Interoperability
Seamless International Interoperability

SMS Wholesalers

MNOs can leverage Route Hub’s higher standard of features to seamlessly send text message to subscribers in other countries or mobile network.

OTT Communication Apps
OTT Communication Apps

Telecom

Leverage its easy stability and cost effectiveness across OTT Communication Apps.

Enterprises and Businesses
Enterprises and Businesses

Telecom

Ensure speedy delivery of messagEnsure speedy delivery of messages owing to Route Mobile’s direct connections with major carriers.es owing to Route Mobile’s direct connections with major carriers.

Application-to-Person (A2P) Solutions
A2P Solutions

Telecom

Generate significant wholesale interconnection revenues, also valid for MioT (Mobile Internet of Things).

Make Effective Business Calls
Effective Business Calls

IVN enables you to select the phone number whenever you do a business call with your customers and clients.

Enhanced Privacy
Enhanced Privacy

IVN helps to receive all your business calls on mobile or desktop apps without hampering privacy.

Employee Communication
Employee Communication

Companies assign an IVN to all employees so that all company sales and support processes are managed efficiently.

Event Management
Connect with Prospects Easily

Event Management

Send welcome messages, venue information, urgent updates and exciting promotional messages to your prospects for better engagement.

Ecommerce
Experience-Driven Campaigns

E-commerce

Create memorable SMS campaigns by effectively communicating delivery updates, sale promotion messages and CSAT surveys to boost sales and enhance customer satisfaction.

BFSI
Share Updates & Notifications

BFSI

Instil trust and engagement with your customers by communicating regular notifications related to payments, bill transfers, offers etc.

Allows OTT Brand testing with message simulation
Message Simulation

Telecom

Allows OTT Brand testing with message simulation by sending bulk SMS messages to a list of mobile phones in a simulated environment to load test or verify / validate the SMS messages.

Increases the revenue yield by A2P monetization
A2P Monetization

Telecom

Increase your revenue yield with A2P monetization and stop fraud as well as not miss out on any termination fees.

Identifies and blocks bypass/Black & Grey routes
Block Grey Routes

Telecom

Deliver excellent revenue results for MNO’s by identifying, blocking and grey routing their SMS traffic.

Detect illegal routes efficiently
Detect Illegal Routes

Telecom

Monetize your network by blocking illegal routes where there is no agreement between the sender and the receiving network.

Enable your clients to access Analytics Data
Access Analytics Data

Telecom

Review critical analytics that are provided with both the signaling and the SMS firewalls.

Attach your PPT’s using 365analytics
Traffic Comparison

Telecom

Compare SMS traffic and allow users to analyze their campaign’s performance for a selected period of time and establish efficacy.

Reach Multiple Contacts
Reach Multiple Contacts

Customer Service

Follow up with multiple customers by easily pulling up the list showing the preferred phone number to use for calls.

Easy CRM Integration
Easy CRM Integration

Event Management

Connect with your attendees and send event information by integrating the Click2Call Service with your CRM and provide a link that includes the preferred number to call.

Set Preference
Set Preference

Sales and Marketing

Bolster your CRM application with the Click2Call Service and manage customer-defined preferences, like time of day and preferred phone number with the link to improve customer engagement.

User Registration
User Registration

IT Services

Manage User Registrations with a simple auto-reply confirming the user’s details and close the sales loop through enhanced experience using Route Mobile’s Missed Call Service.

Set Preference
Communicate Banking Details

BFSI

Leverage the Missed Call Service to communicate vital customer information like payments details, OTP and verification to improve customer experience.

Set Preference
Review & Feedback Collection

Retail

Understand and gather vital customer information and sentiments with our Missed Call Service.

Aviation
Email Automation

Aviation

Route Mailer enables airlines to send emails at their convenience and also allows easy scheduling of emails for future communication.

Banking
Spam Avoidance

Banking

With Route Mailer’s highly intelligent spam avoidance mechanism, banks can secure all their emails from getting spammed and stop users from blocking your email.

Healthcare
24*7 Client Support

Healthcare

Route Mailer allows hospitals and healthcare service providers to resolve all the queries with the help of our dedicated email experts who enable them to be available 24*7.

BFSI
Encrypted Data Storage

BFSI

Send confidential customer information that is fully encrypted, securely transmitted, and privacy compliant.

Retail
Universal Reach

Retail

Reach your customers globally with secured access across communication platforms like SMS, E-mail, Voice Solutions, WhatsApp Business Solution, RCS Business Messaging, etc.

E-Commerce
Integrated Shortlink Support

E-Commerce

Send a short link to your customers on their chosen communication platforms to help them track their orders and get all the compliance information in just one click.

Healthcare
Streamline Patient Management System

Healthcare

Respond, resolve, send reminders and notifications with WhatsApp Business API.

Hotel & Hospitality
Mastering conversational CX

Hotel & Hospitality

Enable faster bookings, query resolution, customer support with trusted and conversational communication

Healthcare
Enabling omni-channel experiences

E-commerce

Present where your customers are and enable support through programmable solutions

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