Improve your customer interactions and enable them to respond at their convenience
Media portals can send SMS advertisements and notifications to capture the interest of their target audience in subscribing to their services.
Route OTP enables government portals to use the service for validation procedures like- Aadhaar card with the registered mobile verification to protect the identity of the user.
Banking & Insurance
Route Connector helps banks & insurance companies to protect its database with no exposure to third parties and have a complete command over data retrieval.
Voice Messaging Option
Travel and Hospitality
Convert text into natural-sounding speech in different languages. Resulting in improved CX.
Send Group Messages
Mail 2 SMS promises instant message delivery using a single email to multiple numbers grouped together.
Increased Customer Security
Retain your customers with a two-factor customer authentication process comprising SPF-based checks.
Now get real-time information of the mobile number like – Home Country & Network as well as Mobile Country & Network Codes, International Mobile Subscriber Identity (IMSI) and Mobile Switching Center.
Identify all inactive numbers and detect the conditions that hamper the SMS delivery in case the mobile number is switched off or is out of coverage area for a long period of time to boost accuracy and campaign performance.
Increased Global Reach
Telecom and IT
Enables brands to broaden their connectivity with cross-platform support including HTTP, enum, SMPP and SS7 and widen their reachability.
Native language notifications for improved engagement with the local patients
Rich Media Capabilities
Telecom & IT
Mobile operators can send customized subscriber offers through interesting images and links
Easy-to-Search Business Profile
Travel & Hospitality
Customers can easily search and interact with the brand’s support team while checking answers for booking and travel-related queries
Easy Customer Communication
Infuse better communication and customer experience by sending monthly loan statements, along with, other service information to customers with RCS Business Messaging.
Seamless Client Onboarding
With RCS Business Messaging, onboard your new customers without any glitch using enhanced consumer interaction tools like suggestive replies and suggestive actions to prompt users.
Effective Stock Management
Take care of customer demands and alerts customers with stock availability and new products for an increased user engagement.
Capture CSATs Effectively
Enhance customer journey from consideration to purchase phase by recording the satisfaction score and feedback
Assist Patients from searching your medical facility, schedule appointments and real-time responses to queries
Traffic from Multiple Entry Points
Google Maps, Search or Website, start a conversation from a customer search.
Communicate Useful Links
Send important url links containing secured account information, reference material, all within the SMS character limit.
Know Who Clicks and Why
Get a count of the clicks and identify the customer personas who are engaging with your text.
Get Actionable Insights
Retrieve Click Data from your SMS campaigns to analyse the efficacy of your content and marketing efforts.
Prioritize Your Calls
Important reminders and due dates? Garner attention through Priority Caller ID.
Analytics to Get an Overview
Improve customer support by displaying the context of the call and analyze customer responses.
Logistics and Supply Chain
Use a verified business identity to reduce waiting time for your delivery agents and executives.
Mobile eKYC Authentication
Device and operator stored sign-up information compared with information submitted for ID verification preventing frauds and identity theft.
Verify and authorize the account easily while customers select their mode of payment with the Mobile Identity Solution.
An Extra Layer of Verification
Media and Entertainment
Viewers can log in seamlessly onto their OTT media platforms through an OTP verification on their phones.
Send Promo Offers
Run a customer loyalty program to send gift cards and vouchers after customers have attained a specific purchase value that can be accessed in one tap.
Communicate Loan Offers
Customer taps a smart button sent through a branded profile to view the exhaustive options to choose from.
Redirect to Agents or Chatbots
Deliver omni-channel experience by sharing a button to your WhatsApp Chatbot for live agent interaction.
Make Authentic Calls
Customers are more likely to respond and make a purchase decision when received a call from a verified identity.
Alerts and Reminders
Place a call with reason to remind customers of their policy renewals, payment due dates. new product offerings, and more.
Reduce Wait Time
Logistics and Supply Chain
Call citing a reason and from a known source would reduce the wait time of your delivery and customer service representative.
Improved Customer Retention
Efficiently block all spam and malicious messages and create a better impact on customer satisfaction and retention.
International A2P SMS
Ensure your brand’s international A2P SMS enters the network via authorized A2P SMS gateways.
Prevent Revenue Leakage
Address and prevent revenue leakage via SMS grey routes and help to improve international Application-to-Person (A2P) monetization via authorized A2P SMS gateways.
Real-time Report Delivery
Route Hub proffers enterprise with a comprehensive reporting functionality. These reports and classification of the traffic are done by incorporating attributes such as SMS type, Brand, and also Brand Message Type.
Enable operators to receive messages over varied messaging protocols with the termination of telecom entity requirements.
Seamless International Interoperability
MNOs can leverage Route Hub’s higher standard of features to seamlessly send text message to subscribers in other countries or mobile network.
OTT Communication Apps
Leverage its easy stability and cost effectiveness across OTT Communication Apps.
Enterprises and Businesses
Ensure speedy delivery of messagEnsure speedy delivery of messages owing to Route Mobile’s direct connections with major carriers.es owing to Route Mobile’s direct connections with major carriers.
Generate significant wholesale interconnection revenues, also valid for MioT (Mobile Internet of Things).
Effective Business Calls
IVN enables you to select the phone number whenever you do a business call with your customers and clients.
IVN helps to receive all your business calls on mobile or desktop apps without hampering privacy.
Companies assign an IVN to all employees so that all company sales and support processes are managed efficiently.
Connect with Prospects Easily
Send welcome messages, venue information, urgent updates and exciting promotional messages to your prospects for better engagement.
Create memorable SMS campaigns by effectively communicating delivery updates, sale promotion messages and CSAT surveys to boost sales and enhance customer satisfaction.
Share Updates & Notifications
Instil trust and engagement with your customers by communicating regular notifications related to payments, bill transfers, offers etc.
Allows OTT Brand testing with message simulation by sending bulk SMS messages to a list of mobile phones in a simulated environment to load test or verify / validate the SMS messages.
Increase your revenue yield with A2P monetization and stop fraud as well as not miss out on any termination fees.
Block Grey Routes
Deliver excellent revenue results for MNO’s by identifying, blocking and grey routing their SMS traffic.
Detect Illegal Routes
Monetize your network by blocking illegal routes where there is no agreement between the sender and the receiving network.
Access Analytics Data
Review critical analytics that are provided with both the signaling and the SMS firewalls.
Compare SMS traffic and allow users to analyze their campaign’s performance for a selected period of time and establish efficacy.
Reach Multiple Contacts
Follow up with multiple customers by easily pulling up the list showing the preferred phone number to use for calls.
Easy CRM Integration
Connect with your attendees and send event information by integrating the Click2Call Service with your CRM and provide a link that includes the preferred number to call.
Sales and Marketing
Bolster your CRM application with the Click2Call Service and manage customer-defined preferences, like time of day and preferred phone number with the link to improve customer engagement.
Manage User Registrations with a simple auto-reply confirming the user’s details and close the sales loop through enhanced experience using Route Mobile’s Missed Call Service.
Communicate Banking Details
Leverage the Missed Call Service to communicate vital customer information like payments details, OTP and verification to improve customer experience.
Review & Feedback Collection
Understand and gather vital customer information and sentiments with our Missed Call Service.
Route Mailer enables airlines to send emails at their convenience and also allows easy scheduling of emails for future communication.
With Route Mailer’s highly intelligent spam avoidance mechanism, banks can secure all their emails from getting spammed and stop users from blocking your email.
24*7 Client Support
Route Mailer allows hospitals and healthcare service providers to resolve all the queries with the help of our dedicated email experts who enable them to be available 24*7.
Encrypted Data Storage
Send confidential customer information that is fully encrypted, securely transmitted, and privacy compliant.
Reach your customers globally with secured access across communication platforms like SMS, E-mail, Voice Solutions, WhatsApp Business Solution, RCS Business Messaging, etc.
Integrated Shortlink Support
Send a short link to your customers on their chosen communication platforms to help them track their orders and get all the compliance information in just one click.
Streamline Patient Management System
Respond, resolve, send reminders and notifications with WhatsApp Business API.
Mastering conversational CX
Hotel & Hospitality
Enable faster bookings, query resolution, customer support with trusted and conversational communication
Enabling omni-channel experiences
Present where your customers are and enable support through programmable solutions