Telegram for Business connects customers quickly and easily with brands, right when they need to. Interactive messaging formats and visually appealing elements drives user engagement creating a seamless experience.Get Started
Features & Benefits of Telegram Business API
Product Trivia500 Million
monthly active users on Telegram. Grow your business manifolds using the 4th most downloaded app in app store.
How Telegram For Business works
FAQs on Telegram Business
Telegram For Business is more secure than mass market messengers like WhatsApp and Line. We are based on the MTProto protocol (see description and advanced FAQ), built upon time-tested algorithms to make security compatible with high-speed delivery and reliability on weak connections. We are continuously working with the community to improve the security of our protocol and clients.
We support two layers of secure encryption. Server-client encryption is used in Cloud Chats (private and group chats), Secret Chats use an additional layer of client-client encryption. All data, regardless of type, is encrypted in the same way — be it text, media, or files.
Our encryption is based on 256-bit symmetric AES encryption, 2048-bit RSA encryption, and Diffie–Hellman secure key exchange. You can find more info in the Advanced FAQ.
Chatbots or Bots are like small programs that run right within Telegram For Business. They are made by third-party developers using the Telegram For Business Bot API.
Creating Telegram For Business bots is super-easy, but you will need at least some skills in computer programming. If you’re sure you’re up to it, our Introduction for Developers is a good place to start. Unfortunately, there are no out-of-the-box ways to create a working bot if you are not a developer. But we’re sure you’ll soon find plenty of bots created by other people to play with.
Yes. Bots are no different from human users that you meet in groups for example. They can see your public name, username, and profile pictures, and they can see messages you send to them, that’s it. They can’t access your last seen status and don’t see your phone number (unless you decide to give it to them yourself).
Naturally, any bot should be treated as a stranger — don’t give them your passwords, Telegram For Business codes, or bank account numbers, even if they ask nicely. Also, be careful when opening files sent by bots, same as you would deal with ordinary humans. Example: If a bot sent us a file called OpenMe.exe, we probably wouldn’t open it.
No. While we have some official bots for specific purposes (like @gif or @GDPRbot), we don’t usually make bots. Bots are made by third-party developers using the Telegram For Business Bot API and platform.
Yes, with the Telegram For Business API, you can use the live agent integration.
We store data for 3 months active and then in passive mode, and you can also migrate your old data from your earlier vendor when you start using Route Mobile’s Telegram for Business.
Yes, you need a mobile number to create a Telegram For Business account.
Telegram For Business: Use Cases
Showcase your new collection and drive visibility with the help of carousels and rich media formats