Terms and Conditions


Welcome to routemobile.com (“Website”). Please read these Terms and Conditions (“T&C”) carefully before using this Website, which is operated by Route Mobile Limited and its affiliated Companies (collectively known as, “RML”). If you continue to browse and use this Website, you are agreeing to comply with and be bound by the following T&C of use, which together with our privacy policy govern RML’s relationship with you related to this Website. If you disagree with any part of these T&C, please do not use RML’s Website.

The term ‘RML’ or ‘us’ or ‘we’ refers to the owner of the Website. The term ‘you’ refers to the user or viewer of our Website.

In addition to these T&C, our Data Protection Policy (“Privacy Policy”) applies to all our customers.

Please write to us at support@routemobile.com if you wish to access these T&C or Privacy Policy in any of the languages listed in Schedule 8 of the Indian Constitution.

The use of this Website is subject to the following terms of use:


The content of the pages of the Website (“Content”) is for your general information and use only. Please note that such content is subject to change.


Neither RML nor any third-parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

RML makes no representation or warranty that the Website and Content are appropriate or available for use outside its home country, and the access and use of the Website and Content in jurisdictions where their access and use is illegal or prohibited. You are solely responsible for determining whether you are permitted to access and use the Website and Content under the laws of the jurisdiction from which you access and use them. You may not use, export or re-export the Content in violation of any applicable laws, rules or regulations.

Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements.

You hereby represent and warrant that you will not, and will not induce any third party to:

  • use the Website or Content for, or in connection with, any illegal purpose, to solicit, facilitate, encourage, condone, or induce any illegal activity, or as otherwise prohibited by these T&C or applicable laws, rules or regulations, including, without limitation, laws applicable to the export of software and data; or
  • breach any security measures implemented on the Website; or
  • use any device, software or routine to interrupt or interfere with, or attempt to interrupt or interfere with, the proper operation and working of the Website, or with any other person’s use of the Website; or
  • track or seek to trace any information on any other person who visits the Website; or
  • attempt to disable or circumvent any security mechanisms used by the Website or otherwise attempt to gain unauthorized access to any portion or feature of the Website or Content, or any other systems or networks connected to the Website, or to any server of RML or its third-party service providers, by hacking, password “mining”, or any other illegal means; or
  • use any “deep-link”, “page-scrape”, “robot”, “spider”, or other automatic device, program, algorithm or methodology, or any comparable manual process, to access, acquire, copy, or monitor any portion of the Website or Content;
  • copy, modify, create a derivative work of, reverse engineer, decompile, or otherwise attempt to extract the source code of any proprietary software used to provide, maintain, or otherwise applicable to, the Website or Content, or otherwise made available to you in connection with the Website or Content.

In addition, you shall not upload, modify, publish, update, or share any information that:

  • Belongs to another person and to which you do not have any right;
  • Is obscene, pornographic, pedophilic, invasive of another’s privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or an online game that causes user harm, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;
  • Is harmful to children;
  • Infringes any patent, trademark, copyright or other proprietary rights;
  • Deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature or, in respect of any business of the Central Government, is identified as fake or false or misleading by such fact check unit of the Central Government as may be notified and published in the Official Gazette;
  • Impersonates another person;
  • Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting another nation;
  • Contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;
  • Is in the nature of an online game that is not verified as a permissible online game;
  • Is in the nature of advertisement or surrogate advertisement or promotion of an online game that is not a permissible online game, or of any online gaming intermediary offering such an online game; Violates any law for the time being in force.

If you breach any of T&C to use this Website, RML will terminate access to the same immediately without the necessity of any notice being given to you. In any event, access to the Website may be terminated at any time by RML without notice.


Whenever you visit the Website, RML may ask you some information. If you fill such information, it will be presumed that you wish to communicate with RML and give consent to RML to receive communications from RML. RML will communicate with you through e-mail or call or by posting notices on the Website or by such other means as RML may determine from time-to-time. You agree that all agreements, notices, disclosures and other communications that RML provides to you satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.


You hereby agree to defend, indemnify and hold RML harmless against any and all losses, liabilities, damages, and/or claims (including, without limitation, attorneys’ fees and costs) arising due to the breach of these T&C or otherwise arising from your use or misuse of the Website or Content.


From time to time, this Website may also include links to other sites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of third-party sites is subject to the terms of use and privacy policies located on such third-party sites, which may be different from these T&C or RML’s Privacy Policy.


In no event, RML shall be liable to you, or any third party, for any direct, special, indirect, incidental, punitive, exemplary, reliance, or consequential damages of any kind, including, but not limited to, compensation, reimbursement or damages in connection with, arising out of, or relating to, the use, or loss of use of, the Website and Content, loss of profits, loss of goodwill, loss of data or content, cost of procurement of substitute goods or services, subsequent or other commercial loss, or for any other reason of any kind, whether based on breach of any express or implied warranty or condition, breach of contract or tort (including, without limitation, negligence or strict liability), even if an RML has been advised of the possibility of such damages..


These T&C, together with the Privacy Policy and any amendments or/and any additional agreements you may enter into with RML in connection with the services, shall constitute the entire agreement between you and RML concerning the services. If any provision of these T&C is deemed invalid, illegal or unenforceable, then that such provision shall be enforced to the maximum extent permissible so as to maintain the intent of these T&C, and all other remaining provisions of these T&C will remain in full force and effect.


These T&C, and any rights and licenses granted hereunder, shall not be transferred or assigned by you to anyone. Whereas, RML can assign such rights and licenses without restriction.


These T&C will be construed and enforced in all respects in accordance with the laws of India. Your use of this Website and any dispute arising out of such use of the Website is subject to the laws of India.


Any court of India shall have sole and exclusive jurisdiction for all purposes in connection with any action or proceeding that arises from, or relates to, these T&C, and you hereby irrevocably waive any objection to such exclusive jurisdiction; provided however, that RML may seek to enforce any judgment in its favor in any court of competent jurisdiction. Notwithstanding the foregoing, RML may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its proprietary and other rights. You agree that your breach or threatened breach of these T&C may result in immediate and irreparable damage to RML for which there is no adequate remedy at law.


This Website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these T&C.

All trademarks reproduced in this Website, which are not the property of, or licensed to the operator, are acknowledged on the Website. Unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offence.


These T&C may be revised from time to time and the updated version will always be posted on the Website. If you do not agree to the new T&C, you will stop accessing the website.


If there are any questions regarding this T&C, you may contact us using the contact us page available on the Website.

If you have any grievances, you may contact the Grievance Officer below:
Name: Sammy Mamdani, appointed under the Information Technology Act, 2000, and the rules thereunder
Email: support@routemobile.com
Contact Number: +91 022 4033 7676