Route Mobile SMS for Freshworks

Convert Your Customer Interactions into Closures

Create delightful customer experiences with the Route Mobile SMS app on Freshworks
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Leverage the Route Mobile SMS Service to send updates, notifications & alerts to your prospects from Freshworks. The Route Mobile SMS Service for Freshworks empowers you to personalize your business communications, streamline workflows, and deliver great experiences. Treat your customers and prospects with personalized messages that deliver higher levels of engagement on their preferred channel.

Features & Benefits of SMS for Freshworks

Engage with a Global Audience and deliver an enhanced CX
Engage with a Global Audience and deliver an enhanced CX
Easy to install and integrate with a user-friendly UI
Easy to install and integrate with a user-friendly UI
Features
Send Messages to Multiple Contacts
Send Messages to Multiple Contacts
Schedule SMS campaigns on-the-go
Schedule SMS campaigns on-the-go

Product Trivia

87%

of businesses now use Cloud-based CRM according to a survey conducted in 2021

Route Mobile

Use Cases

Effective CSAT Management
Effective CSAT Management

Customer Service

Businesses can enable their customer service representatives to set up automated CSAT survey requests after a trigger on the CRM.
Run Outreach Campaigns
Run Outreach Campaigns

Hospitality

Restaurants and hotels can use the Route Mobile SMS app to initiate outreach campaigns on discounts, availability, offers & other notifications to boost revenue.
Enable Sales Conversion
Enable Sales Conversion

Fintech

Sales representatives across the fintech sector, like insurance, can identify, and reach prospects that need to be re-engaged through analytics available on the Freshworks CRM, and schedule follow-up meetings to close the sale.

Pricing

Subscription Fees
€5 EUR /
organisation per month
€60 EUR /
organisation per year
Click Here for a FREE 7 days Trial *Terms and Conditions Apply

FAQs

How to get started with the Route Mobile SMS App?

The Route Mobile SMS app can seamlessly integrate with the Freshworks CRM. Pl go to Settings > Market Place > type Route Mobile SMS. For more information, please refer to the User Guide.

How many FREE credits are available once you sign up for the Route Mobile SMS App?

Upon signing up, FREE 5 Euros credit is offered to the customer initially during the Trial period.

How long is the FREE Trial period for?

Newly registered users can make the most of the ‘FREE TRIAL’ offer within 7 days of signing up.

How can I upgrade from a Trial account to a Regular account?

At the end of the Free Trial period of 7 days, you can upgrade to a Live account, by sending an email to alliances@routemobile.com for uninterrupted service.

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