Route Mobile provides real-time connected customer experiences with its advanced Customer Experience Platform as a Service (CXPaaS), globally. With omni-channel workflows and a data-centric approach, our comprehensive CXPaaS solutions help businesses to create real-time, smart, and conversational customer experiences.
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Data-Driven Innovations
Decoding complex insights with the help of leading-age disruptive digital technology and utilizing them to build future-proof solutions.
Drives User Engagement
Create hyper-personalized experiences for the user analyzing their needs and expectations.
True Insights & Analytics
Encourages data-driven marketing by capturing customer insights through synchronized dashboards.
Developer Friendly APIs
From SMS, Voice, Email to Identity Solutions, we have an exhaustive list of APIs to leverage on.
Seamless Integration Layer
Simplified and hassle-free integration driving cost-effective results.
Comprehensive Use Cases
Simplified and well-defined applications and uses to strengthen every step of your customer journey.
AI and NLP Powered Chatbots
Interactive chatbots driving conversational chats between businesses and customers adding value to every step of the customer journey.
Contact Centre Automation
Improve brand visibility and CSAT scores by being at customer’s service whenever required. Faster response to customer queries and gathering feedback for better engagement.
End-to-End Encryption
Trusted and secured communication as confidential data and information are exchanged in the process. This enhances customer’s confidence in brands.
Omnichannel Experiences
Deliver Optimal Omnichannel Experiences
Inspire customers at every step of their journey and maximize customer lifetime value through consolidated communication approach. A platform that unifies and offers multi-channel capabilities to establish real-time business-customer relationships.