CPaaS
CPaaS- Intelligent Communication for the Businesses of Tomorrow
CPaaS delivers seamless conversational communication using multiple channels.
Route Mobile provides real-time connected customer experiences with its advanced Communications Platform as a Service (CPaaS), globally. With omni-channel workflows and a data-centric approach, our comprehensive CPaaS solutions help businesses to create real-time, smart, and conversational customer experiences.
Get StartedBenefits
Omnichannel Experiences
Deliver Optimal Omnichannel Experiences
Inspire customers at every step of their journey and maximize customer lifetime value through consolidated communication approach. A platform that unifies and offers multi-channel capabilities to establish real-time business-customer relationships.
FAQs on CPaaS
Our CPaaS solutions smoothly integrates with existing business systems and apps through APIs, creating a unified communication ecosystem.
Reach out to us here and someone from our team will get in touch with you ASAP to give you an expert consultation that will answer all your questions
We cater to and are not restricted to
- BFSI (Finance)
- E-commerce
- Healthcare
- Telecommunications / Telecom Operators
- Travel & Hospitality
- Retail
- Logistics
If you think CPaaS is for you, we have a solution that will fit.
- SMS
- OTT Messaging – WhatsApp, RCS, Telegram, instagram, FB messenger, Google Business Messages
- Voice
- Chatbot
We provide
- A2P SMS monetization
- Firewall
- Route Guard
Route Mobile operates worldwide in over 20 countries including India, Asia Pacific, the Middle East, Africa, Europe, and the Americas.
Route Mobile stands out purely through its performance with proven results, a vast clientele, and comprehensive solutions catering to every industry.
Sure. You can read about it here – https://routemobile.com/resources/case-studies/
Yes, with our dedicated team, we will handhold you throughout the process.We also provide bespoke solutions that cater to your needs.
Contact us and we will fully understand your requirements and inform you about compliances if any. We offer a GDPR compliant platform and adhere to all the data privacy regulations across the globe.
Route Mobile has been a leading player in the communications industry since 2004. With capabilities to handle any issue 24/7. You may be assured that you are in good hands with Route Mobile.
The answer may vary based on the channel and requirement. Do reach out to us for a consultation with our experts.
We create solutions for each client tailored to their needs. Reach out to us to find out how we can help you reach your goals.
All customers are provided with training from our experts for optimal results.
CPaaS is used across the three aspects of the user journey that is marketing and promotions, customer engagement and customer support providing real-time notifications, booking details, product/service catalogs, enquiry chatbots that enable businesses to streamline communication with customers through multiple channels.
CPaaS empowers personalized marketing campaigns across RCS, whatsapp SMS, email, voice,chat and other channels, driving real-time engagement and boosting conversions. With advanced analytics, businesses can track metrics like click-through rates (CTR) for precise campaign optimization, ensuring maximum impact and ROI.
CPaaS enhances customer engagement by enabling businesses to provide real-time support through channels like WhatsApp and RCS messaging, allowing for personalized interactions, instant responses to inquiries, and proactive outreach, ultimately fostering stronger relationships with customers
CPaaS optimizes customer support by leveraging channels such as voice, chatbots, and newer solutions like AI-powered virtual assistants, ensuring seamless interactions and swift issue resolution to enhance user satisfaction.
