Giving your customers more than they expect is the most effective way to satisfy them. As a merchant, this is how you demonstrate that you are doing your part to bring your products and services up to the standards of your customers’ expectations. Customers will be satisfied with your service and will return for more.
The payments industry is a fast-paced environment that is constantly changing due to the introduction of new payment methods and technological advancements. We see payment technology companies play a bigger role in the payments industry, especially as technology advances—and many of them are even merging with traditional financial institutions to cater to the latest customer and merchant preferences.
Here’s where Omnicent comes in. Omnicent helps make the payment process seamless for merchants and customers. Here, a business owner can send payment links across multiple business channels such as SMS, WhatsApp Business Platform and more. Let’s take a deeper look at payment links and how it works.
How Online Payment Processing Works
What are payment links?
Payments links generated by Omnicent can help collect payments online. Customers can make payments just by clicking on the link they received from the merchant via SMS or Whatsapp, or RCS Business Messaging. On clicking the payment link, the customer proceeds with the transaction and can make payments via their preferred choice. This facilitates fast and easy payment collections.
Benefits of using Payment Links:
A seamless for the customers
When the clients are happy with the service being provided, the company is bound to thrive and grow. Offering customers the flexibility to make payments via a payment link makes it really convenient for them. Also, it is a quick, secure, and practical solution for businesses to boost sales.
Easy to operate
You don’t have to be a tech nerd to use payment links. The lack of technical knowledge won’t hamper you with the integration. It is easy to set up with an intuitive UI and user-friendly interface. You can start sending out payment links to customers with little to no technical knowledge.
Support for multiple payment options
Customers are happy when they know there are a whole lot of options for making payments. With support for multiple payment options, customers can proceed with their transactions and complete the payment using their preferred medium. This significantly helps boost the convenience factor.
Boosts security
The world of eCommerce is a risky place, and there are a lot of things that can go wrong. With chargebacks, credit card fraud, and identity theft, you need to take every precaution possible to protect your business. Using secure payment links will protect your customer’s financial information and improve the security of your website. If you make it easy for people to pay with their saved credit cards or UPI accounts, they’re less likely to use other forms of payment that may expose their personal information on another site.
Hassle-free payment collection
Offering payment links for your customers to use is a quick and easy way to collect money from them. When you offer your customers the ability to pay with a credit card, debit card, or UPI account, they can complete their transactions with just a few clicks. This means that they don’t have to worry about remembering their credit card numbers and PIN numbers. If your customer has issues making their payment online, they can call you or email you for help.
Improves time efficieny
Payment links can save a lot of time and effort, not just for the customer but also from a business perspective. You can send payment links in bulk through any medium, like SMS, WhatsApp, etc., to multiple customers. Also, businesses can save time by avoiding customer meetings or bank transfers. Customers can transact easily through the generated payment link via their preferred payment mode.
To conclude:
Omnicent is a no-brainer if you’re out to make the payments aspect of your customers easy. Integrate Route Mobile’s Omnicent to start accepting payments anywhere you want, anytime you need! Reap profits and increase engagement rates by exploiting Omnicent’s potential. Click here to get a deeper insight into Omnicent. Get in touch with our experts for a free consultation and discover the best opportunities to simplify and exemplify communications for your business. You can also write to us at marketing@routemobile.com.
