About the organisation

An established fintech company in India ensures seamless and fast payment settlement services. The organisation aims to make the lives of merchants easy by providing them with a platform to manage customers, request payments, and send reminders to customers for payments.

Here’s how a fintech company integrated various options of online payments with Route Mobile’s WhatsApp Business Platform

Challenges Faced

  • It needs a payment aggregator to integrate the various options of online payments together and make them available to merchants from a single place
  • Needed to send payment reminders, bills and payment links to merchants and wanted a quicker response rate
  • It seeks a hassle-free digital payment solution with automated payment collection

Product

WhatsApp Business Platform

Scripted the success story by

  • The organisation uses our WhatsApp Business Platform and integrated various options of online payments together and brings them into one place for merchants
  • The organisation ensures seamless and fast payment settlement services and payments are now settled within 24 hours
  • Customer engagement and communication have significantly improved as a result of Route Mobile’s WhatsApp API

Outcomes of #RouteItRight methodology

  • Quicker payments received
  • The number of merchants increased by 20-30%