WhatsApp Business Platform

Communicate with customers globally using Route Mobile’s WhatsApp Business API

Leverage WhatsApp to engage with more than 1.5 bn users, extending support on their preferred channel.
Explore our APIs

Route Mobile’s WhatsApp Business Solution (WBS) helps to seamlessly improve communication with customers on a global level. With the WhatsApp Business API, drive your customer engagement and reach a massive audience like never before! Get a significant advantage over your competitors by responding to your customers in real-time in a convenient and professional manner. Now you can effortlessly migrate your Enterprise WhatsApp Business account to the Route Mobile platform to give the best customer experience which they deserve. With the WhatsApp Business Solution, you can easily manage all your leads, respond to your existing customers effectively, and drive conversions to generate greater revenue for your business.

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Whatsapp Business API Solutions
Migrate your existing WhatsApp API solution provider to Route Mobile.

For an effortless migration of your Enterprise WhatsApp Business Account to Route Mobile platform, simply enter your details in the form below and we will get back to you soon.

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Features & Benefits of WhatsApp Business API Solution

Faster Response Rate
Faster Response Rate
Intelligent Message Routing
Intelligent Message Routing
AI-Powered Chatbot
AI-Powered Chatbot
End to end encryption of messages
End to end encryption of messages
Features & Benefits of WhatsApp Business API Solution
Encourages Rich Communication
Encourages Rich Communication
WhatsApp Business Platform Promotes Brand Identity.svg
Promotes Brand Identity
Insightful Analytics
Insightful Analytics
Enables Conversational Commerce with Interactive messages and Payments
Enables Conversational Commerce with Interactive messages and Payments
To know more about Payments on WhatsApp, Click here

Product Trivia

2 Billion

monthly users active across 180 countries, WhatsApp is the most popular OTT messaging platform

WhatsApp Business Platform

Conversational Messaging Formats on the WhatsApp Business Solution

Starting Feb 1, 2022, instead of being charged for notifications sent, businesses will be charged per conversation, which includes all messages delivered within a 24-hour period.
WhatsApp Business Solution API conversations fall into two categories that are priced differently:

Business Initiated Messages

  • A Business initiated message starts when a business initiates a message to the user
  • Needs pre-approved message templates and an Active Opt-in
  • Send rich communication like text, images, documents, video files & interactive button (list messages & quick reply)
  • ‘Non-transactional’ messages are now allowed

User Initiated Messages

  • A User initiated message starts when a business reply to a user’s message is delivered within the 24 hour window
  • Send text, images, documents, videos, audio files, locations
  • No Opt-in and No Pre-approved templates needed

Watch our video on WhatsApp Business Platform

FAQs

WhatsApp Business Platform is an API-driven communication tooI that helps businesses of all sizes, communicate effectively with their customers on a global scale.

There are numerous benefits of WhatsApp Business Solutions such as faster response time, enhanced rich communication services, intelligent message routing, promoting brand identity, AI-powered chatbot and insightful analytics.

The WhatsApp Business API works in an easy-to-understand manner. First, you will have to set up your account and create your very own WBS account and sign an agreement along with the TEF. Next, you will add your phone number, display name and finally approve messaging on behalf of the request and submit FB business verification. Upon which the next step will be to submit FB business verification. The next steps involve creating message templates and beta testing after which you will be able to go live.

WhatsApp Business Solution is an excellent communication tool to reach out to your customers and ideal target audience. With more than 2 billion monthly active users across 180 countries, WhatsApp has established itself as the most popular OTT messaging platform, for reaching out to potential customers.

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