Effectively manage call flow and reduce the wait-in-queue time for customers with Route Mobile’s Call Patching Service. The preinstalled cloud-based feature of our Call Patching Service ensures easy installation and execution and allows seamless connection between 2 calls in real-time or connects your customer to the relevant department.Get Started
Features and benefits of Call Masking
of businesses without a telephone answering service will miss phone calls.
How Call Masking Solution works
FAQs on Call Patching
If you want to get call masking solution for your business, then please reach out to us at firstname.lastname@example.org and our team of experts will reach out to you very soon!
Call masking is a fantastic solution that will ensure the privacy of customers and executives that ensures zero-off-platform conversations.
Number masking is a fantastic tool that can help mask the phone numbers of both incoming as well as outgoing calls, and it is a solution that meets all of your preferences and needs.
Instead of the actual contact number, a temporary masked number is displayed that hides the personal phone number of all the parties.
Some of the most popular use cases of call masking include customer support, e-commerce and other brief customer conversations. It is great in maintaining anonymity, especially as an individual business owner who wants to keep his personal information separate from his business contact number.
Yes, call masking is completely legal and is used by business entities across the globe and as long as the masked number is not used maliciously or deceptively, there should be no problems.
Call Patching: Use Cases
On-time Reporting and Analytics
Route Mobile’s Call Patching solution allows customer service providers to comprehend and study their performance using striking attributes in analytics and reporting.
Link callers in real-time with suitable customer care agents and make it easy for enterprises to assist their clients by patching calls for two users seamlessly in real-time.