Call Patching (Call Masking Solution)

Call Patching Service For Enhances Call Answering

Cloud-based real time call patching service for 2-way connections.

Effectively manage call flow and reduce the wait-in-queue time for customers with Route Mobile’s Call Patching Service. The preinstalled cloud-based feature of our Call Patching Service ensures easy installation and execution and allows seamless connection between 2 calls in real-time or connects your customer to the relevant department.

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Features and benefits of Call Masking

Seamless Integration with Your Existing Set-up
Seamless Integration with Your Existing Set-up
Multiple Channel Connectivity
Multiple Channel Connectivity
Real-time Reporting and Analytics
Real-time Reporting and Analytics
Features and benefits of Call Masking Service
Active Customer Engagement
Active Customer Engagement
Call Recording and Log
Call Recording and Log
Identity Protection with Number Masking
Identity Protection with Number Masking

Product Trivia

93%

of businesses without a telephone answering service will miss phone calls.

Call Patching

How Call Masking Solution works

How call masking service works

FAQs on Call Patching

To get started with Route Mobile’s call patching service feel free to gain a deeper understanding of how it really works. For further information please feel free to reach out to alliances@routemobile.com

If you want to get call masking solution for your business, then please reach out to us at alliances@routemobile.com and our team of experts will reach out to you very soon!

Call masking is a fantastic solution that will ensure the privacy of customers and executives that ensures zero-off-platform conversations.

Number masking is a fantastic tool that can help mask the phone numbers of both incoming as well as outgoing calls, and it is a solution that meets all of your preferences and needs.

Instead of the actual contact number, a temporary masked number is displayed that hides the personal phone number of all the parties.

Some of the most popular use cases of call masking include customer support, e-commerce and other brief customer conversations. It is great in maintaining anonymity, especially as an individual business owner who wants to keep his personal information separate from his business contact number.

Yes, call masking is completely legal and is used by business entities across the globe and as long as the masked number is not used maliciously or deceptively, there should be no problems.

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