Upgrade to a more experiential customer engagement system with Route Mobile’s IVR Service. Seamlessly handle incoming customer calls, set-up appointment reminders, run campaigns, conduct surveys and get insightful reports. Create intuitive voice campaigns and generate better user engagement.Get Started
of the customers use phone calls to solve their concerns
How it works?
Customer feedback is crucial, and IVR enabled surveys get more interesting if you ask questions at the end of the call. It’s a smart way to collect real-time customer data.
Banks are broadly benefited by IVRs that create awareness on possible frauds and suspicious transactions. IVR even has the capability to transfer the call to a live agent.