Voice API

Cost Effective Automated Calls for Enhanced Customer Outreach

Drive Conversions through automated outbound calls with Route Mobile’s Voice API Solution

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Route Mobile’s Voice API combines AI and algorithms to call a predefined list of customer contacts and relay promotional messages, reminders, or one-time-passwords (OTP). The automated dialer creates, lists and dials out to multiple calling groups / lists at the same time, allowing you to improve customer loyalty and retention, accelerate new customer acquisition, drive operational efficiency and reduce cost.

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Features & Benefits of Voice API

Seamless List Management

Multiple Campaign Programs

Intelligent Dialling

Features and benefits of Outbound Automated Dialer

Advanced Campaign Analysis

Multilingual Voice API

Personalization with Variable Fields

Product Trivia

60%

of marketing managers in Fortune 500 companies say automated telemarketing is “Very Effective”

How Voice API works

FAQs on Voice API

What is a Voice API?

A Voice API is an application programming interface that enables developers to integrate voice-related features and functionality into their applications, services, or products.

What can Voice APIs be used for?

Voice APIs can be used for a wide range of applications, including voice recognition, text-to-speech conversion, voice authentication, virtual assistants, and interactive voice response (IVR) systems.

How do Voice APIs work?

Voice APIs typically work by sending and receiving voice data and commands over the internet. They process voice input and provide responses or perform actions based on the developer’s instructions.

What programming languages are compatible with Voice APIs?

Most Voice APIs support popular programming languages like JavaScript, Python, Ruby, and Java. The choice of language often depends on the specific API and the developer’s preferences.

Are Voice APIs secure?

Voice APIs prioritize security, using encryption and authentication mechanisms to protect voice data and user privacy. Developers must implement security best practices when integrating these APIs.

How can I integrate a Voice API into my application?

Integrating a Voice API typically involves registering for API access, obtaining API keys, and following the API documentation to make API calls within your application’s code.

What is the cost of using Voice APIs?

The cost of using Voice APIs varies depending on the provider and the specific usage, such as the number of API calls or the volume of data processed.

Are there limitations to Voice APIs?

Voice APIs may have usage limits, rate limits, and restrictions on the number of concurrent calls. These limitations can vary among providers.

Can Voice APIs work with different devices and platforms?

Yes, Voice APIs are designed to be platform-agnostic and can work with a variety of devices, including smartphones, web applications, IoT devices, and more.

Can Voice APIs be used for multilingual applications?

Yes, many Voice APIs support multiple languages and dialects, making them suitable for creating multilingual and international applications.

Voice API: Use Cases

Lead Generation

BFSI

Banking and finance institute customer care support can directly demand lead generation and with the outgoing calls, they can propose the required products & services.

Personalized deals

Ecommerce

eCommerce companies can provide proactive customer service and deliver all the promotional campaigns that share personalized deals for each customer helping them to increase sales.

Cross-sell/ up-sell

Retailers

Retailers can use the existing customer database where the agents get the visibility of the products & services which are used by them and helps agents to cross-sell/up-sell.