What is Google’s Business Messages?
Google’s Business Messages is a mobile conversational channel allowing customers to easily get in touch with businesses and enterprises. It is a frictionless way to drive conversations from multiple entry points like Google Maps, Search, or Brand Website. Using smart reply chips, carousels, chatbot, photocards, and live agent support, brands can deliver hyper-personalized experiences to the customers, anytime and anywhere.
About 5 billion search queries are received by Google alone, every day
How does it benefit your business:
How it works?
Route Mobile has integrated Google’s Business Messages for a contextual customer experience:
- Brand registers with Google’s Business Messages API to improve customer experience
- Configuration of a conversational bot and live agent integration
- Deploy Google’s Business Messages for various entry points and measure responses
The Route Mobile Edge
Simple submission and approval process for verification.
Our customer support team ensures faster query resolution.
Customize the service based on your specification and requirement.
Customized contextual conversations
Delivering the right solutions at the right place and at the right time.