IVR (interactive Voice Response System)

Add an Experience to Your IVR System

Enhance your telephony experience with an easy-to-implement IVR Service.

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IVR is a fantastic tool that can help provide a more enhanced customer engagement system. IVR stands for Interactive Voice Response and Route Mobile’s IVR system provides a fantastic experience with IVR calls, IVR system, IVR service, and IVR solutions. With an Interactive Voice Response system it is possible to run campaigns, conduct surveys, set up appointment reminders, and create insightful reports. With an IVR message, it is possible to create intuitive voice campaigns and generate greater user engagement.

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Features and benefits of IVR solution

Round-the-clock Availability

Customized Solutions

Multilingual Support

Input based Self-Service Tool

Time Base Routing

Call Recording with real-time Insights

Product Trivia

48%

of the customers use phone calls to solve their concerns

How IVR system works

How IVR (Interactive Voice Response) system works

FAQs on IVR (interactive Voice Response System)

How can I get an IVR number?

To get an IVR number, you can sign up with Route Mobile and you can sign up with them online or reach out to us at alliances@routemobile.com

Can I get a demo of how IVR works?

It is possible to get a three-day free trial of an IVR number that can be provided by RouteMobile. You can set up a customer IVR menu along with how an IVR system works.

What is the cost of Route Mobile IVR solutions?

Route Mobile IVR solutions are quite affordable and the pricing can suit the needs of your business’s requirements.

Can I use my old number along with the IVR number?

Yes, it is possible to connect your old IVR number and the right business number, and it is possible to keep using your old number whenever you see fit.

How much time will it take to set up my business IVR system?

The setup of IVR is cloud-based and it can entirely be done online it just takes a few minutes to complete the entire IVR setup. Once you have contacted the Route Mobile team, it is possible to set up completely in just a single business day.

Where to contact for more questions on IVR?

For any questions on IVR, you can get in touch with our team of experts by filling out a form or writing a simple email to us at alliances@routemobile.com

IVR Solution: Use Cases

Customer Surveys

Ecommerce

Customer feedback is crucial, and IVR enabled surveys get more interesting if you ask questions at the end of the call. It’s a smart way to collect real-time customer data.

Fraud Detection

BFSI

Banks are broadly benefited by IVRs that create awareness on possible frauds and suspicious transactions. IVR even has the capability to transfer the call to a live agent.

Marketing Promotions

Hospitality

It’s a great opportunity for the hospitality industry to introduce ongoing offers, contests or to deliver a custom marketing message. This lets your customer take action immediately.