5th & 6th May 2021

Event Name:
Decoding the Emerging-Tech Potential

Virtual Event

About this event:
The Internet & Mobile Association of India (IAMAI) is a not-for-profit industry body that aims to expand and enhance the online and mobile value-added services sectors. It presents a unified voice of the businesses it represents to the government, investors, consumers, and other stakeholders.

As a member of IAMAI, Route Mobile is proud to be a part of the first-ever Digital Transformation Summit, with an over-arching theme of ‘Decoding the Emerging-Tech Potential.’

Key Focus Sectors:
FMCG | Healthcare/ Pharmaceuticals | Hospitality | Education | Automobile | Telecom | Banking & Financial Services | SaaS | Cloud | IoT | Automation

Digital Transformational Strategies | Boosting Product Capabilities and Reliability | Transforming Services and Operations through Emerging Tech Tools | Domestic Manufacturing for Digital Transformation | Privacy and Security | Future of Work

Route Mobile will join other enablers and industry experts in this Virtual Summit across 2 action-packed days –

Day ONE – 5th May 2021 | Time – IST 11:40 – 12:30 PM

Panel Discussion: Innovative and Disruptive Communication Strategies to Reshape Customer Experience

Moderator – Ujwal Makhija, Managing Director, Phonon Communications – A Route Mobile Company

Talking Points –

  • Shift towards a digital-first approach
  • Changing customer behavior and expectations
  • Cloud technology as the change enabler
  • Turning to conversational communication
  • CPaaS as the emerging technology
  • Role and benefits of CPaaS in deploying conversational communication solutions
  • CPaaS – stepping up customer experience
  • Industry use cases and examples

Day TWO – 6th May 2021 | Time – IST 10:00 – 10:30 AM

Fireside Chat: Emerging Customer Experiences & building Intrinsic Value: An E-tail Perspective

Speakers –

  • Milind Pathak, Chief Business Officer, Route Mobile Limited
  • C K Venkataraman, Managing Director, Titan Company

Talking Points –

  • Overview of the Digital Transformation
  • Different kinds of technology enabling the transformation
  • Cloud communication as an emerging technology
  • API integration facilitating the change
  • Enhanced Messaging solutions
  • Voice Integration
  • Emailer Integration
  • Need of a comprehensive strategy
  • A glimpse of the New Future