Why adopt Truecaller Verified Business Caller ID Solution?

Adding Brand Value with Truecaller Verified Calls

Reaching your potential customers can be challenging if your customers do not know who is calling. It could be the case as they might hesitate to answer calls from unknown numbers.

So, how can this be solved? Well, here is when Truecaller Verified Business Identity comes to the rescue. All one has to do is register their business and go through the screening process, after which one becomes a verified business caller. Then, every time a business makes contact with its customers, the latter would get a green Caller ID with a tick, indicating that the business is verified and is not a fake one. This enhances a brand reputation with a reduced probability of getting marked as spam. This further improves the service delivery to customers and call efficiency.

Unanswered calls might jeopardize a company’s capacity to deliver beneficial information to its customers if it makes outbound calls. This is why businesses should use Truecaller’s Verified Company Identification Solution to seem legitimate when calling new customers. While customers ignore fraud calls, business calls stand out from the clutter. This establishes brand safety and trust with the customer because now they know that a genuine business is calling.

As a company, attracting your customers’ attention is critical. Because users are always unsure and skeptical about Who is the caller? Is it possible to trust the caller? What if it’s a forged ID? etc. Because of a lack of safety, trust, identification, and knowledge of the context of these calls, customers frequently miss critical messages. As a result, the firm’s expectations are not realized, resulting in a loss of revenue, users unable to recognize a brand, call rates and conversions being negatively affected, and negative feedback (blocked/marked as spam).

Features & Benefits of Truecaller Business Caller ID

• Authenticates with verified caller ID, brand name & logo
• Enables provision of prior call reason display
• Identifies robo/spam callers efficiently
• Helps to differentiate genuine calls from scams
• Good call-pickup-rates & conversions
• Gives positive reassurance to both the caller & receive
• Adds safety and efficiency to business communication
• Works seamlessly across all devices and requires low internet bandwidth
• Run User Feedback Campaigns on missed, rejected and answered calls with: Ratings & Surveys
• Enables customers to show interest in your business offerings even if they miss the communication with Call Me Back feature and more
• Access the analytics module and understand the health of your brand’s call campaigns by gaining insights into calling patterns

How does Truecaller Verified Caller ID Function?

• Authenticity is gauged by mapping enterprise and aggregator routes
• A call is verified only if delivered from a trustworthy source presenting the brand & logo accurately
• Gives positive reassurance with a verified badge
• Extends multilingual message support
• Links preview & real-time spam warning when needed
• Determines caller reason even before a call is picked up

Conclusion

For large firms with various business units, consistent branding across caller ID displays is crucial. Clients may be misled by caller IDs that display many variations of your company’s name. Instead, adopting a verified identity solution ensures consistency in the caller ID name before making any customer calls.

Many people assume that if a person’s ID is restricted, that user is a spammer. Even if the phone number is real, unidentified calls are only answered by a small fraction of people. This is why, to look authentic when calling users, firms should employ verification and identity solutions. This may help a firm look more professional while also increasing call efficiency. Contact us Now!