What is Viber Business Messages?
Viber Business Messages is a highly expressive and engaging messaging platform that enables enterprises to send rich content such as videos, images, text & rich cards via 1-way and 2-way messaging channels.Quick Fact
Unlike other channels, Viber Business Messages support TTL (Time to Live), i.e. charges for delivered only. Hence, Viber/SMS cascade is optimal for reducing costs and guarantees 100% carriers coverage.How does it benefit your business?
Active & Engaged Audience
Global and diverse users that are highly connected and attentive
Consumer-First Platform
Everyday consumer-app and tools that make marketing easier for brands to attract their audience
Quality
A premium environment for communication with consumers
Brand & Performance
One platform that both engages and transacts to help achieve awareness, loyalty, and conversion
1-to-1 Marketing
Native brand solutions and active audience enable personal brand-to-consumer connections
Consultative Approach
Strategic account management with recommendations to grow your business
How it works?
- 1WAY
- Important notifications
- QR codes of e-tickets
- Link for confirmation
- Verification codes
- 2WAY
- Feedback request
- online support
- Lead generation
- Interactive communication
- Step 1: Send the message to Viber end-user first, charged for delivered only
- Step 2: Receive Delivery Report: if not delivered via Viber, send as SMS
- Step 3: Deliver the final message status to Customer
The Route Mobile Edge
Ultra-fast delivery
Businesses can use native 2-WAY Sender IDs for interaction and receiving feedback from the users the same way as using long-code SMS A2P
Verified sender sign
Business chat is highlighted by the green mark “V” (Verified) next to the Sender ID in dialogues list
Branded Sender Name
Company name and logo icon are visually recognizable in the conversations list
2-WAY dialogues available
Instant DLR message statuses: accepted/rejected, delivered, seen by the user
Extremely long message
Message text contains up to 1000 characters and it does not depend on the language
Extended messaging functionality
Emojis, special symbols, images, buttons, extended statuses are optionally available
