OBD (Outbound Dialer)

Cost Effective Automated Calls for Enhanced Customer Outreach

Drive Conversions through automated outbound calls with Route Mobile auto dialer software

Route Mobile’s Outbound Dialer combines AI and algorithms to call a predefined list of customer contacts and relay promotional messages, reminders, or one-time-passwords (OTP). The automated dialer creates, lists and dials out to multiple calling groups/lists at the same time, allowing you to improve customer loyalty and retention, accelerate new customer acquisition, drive operational efficiency and reduce cost.

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Features & Benefits of Outbound Automated Dialer

Seamless List Management
Seamless List Management
Multiple Campaign Programs
Multiple Campaign Programs
Intelligent Dialling
Intelligent Dialling
Features and benefits of Outbound Automated Dialer
Advanced Campaign Analysis
Advanced Campaign Analysis
Multilingual Voice Broadcast
Multilingual Voice Broadcast
Personalization with Variable Fields
Personalization with Variable Fields

Product Trivia

60%

of marketing managers in Fortune 500 companies say automated telemarketing is “Very Effective”

OBD

How Outbound Predective Dialer works

How Outbound Predective Dialer works

FAQs on Outbound Dialer

Imagine a scenario, where it almost takes 30 seconds to call a person, and then only 2-3 calls are been answered by a customer. That’s where a predictive dialer comes into the picture, it makes automated calls from a list of telephone numbers without using any agents. Once a predictive dialer detects a connection it passes to a live agent.

The procedure on how a predictive dialer works is easy, firstly the enterprise needs to upload the phone number list, and once the calls are initiated and when the live person answers the call it is quickly been transferred to a live agent for further communication.

The predictive dialer has the predictive capability and makes the call before the agent becomes available. On the other hand, progressive dialer, the auto-dialer dials when the agent shows the readiness to take the next call. The progressive dialer is more customer-focused oriented in that it makes sure that the agent is available prior to the call and in predictive dialer calls in advance and chances are the agent may not be available.

Predictive dialers are not illegal, however, Telephone Consumer Protection Action (TCPA) restricts advertisers and marketers to place uninvited calls. The calls which are placed without consent are considered to be illegal.

In predictive dialer where calls are made when the live agent is available and in preview dialing at the end of the call, they are able to see the next call list and this is useful when the customer needs to solve a complex situation and proper research is required.

Autodialer software is a type of outbound dialer software, which makes calls automatically to a large number of leads and eventually saves a lot of time. It also detects if a call is been answered or not and uses an autodialer to connect with the nearest agent.

Well, it’s an easy-to-use software, and when you will be onboarded a proper training session will be given on how to use the software. To know more information, contact us at NOW!

To know about the Outbound Automated Dialer pricing and how to go ahead with it you can directly mail us at support@routemobile.com and as per your requirements, our experts will share the best pricing.

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