Is Whatsapp Business Solution Beneficial for Businesses?

Businesses can integrate WhatsApp Business Solution to initiate conversations and deploy live agents or chatbots to provide real-time customer assistance and problem solutions. WBS helps reduce response times with auto-replies and automates frequent user interactions. Companies can also link their existing CCM and CRM systems to the end-user’s WhatsApp, giving consumers a unified experience of continuous engagement on one platform. So, WhatsApp Business Solution is unquestionably the best choice for businesses.

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WhatsApp Business API Solution: Use Cases

Contactless WhatsApp Ordering
Contactless WhatsApp Ordering

Food & Beverages

Users can communicate with a WhatsApp chatbot to order their favorite food and beverages. It makes the entire ordering process smooth and something that’s likely to be repeated.
User and Account Registration
User and Account Registration

Retail Banking

Simplify the new user and account registration process by using WhatsApp chatbot which only takes a few minutes and requires no signatures or branch visits.
EMI Collection & Payment Reminders
EMI Collection & Payment Reminders

BFSI

Brands can send payment reminders to users by sending them payment links on WhatsApp. Customers can select their preferred UPI and make payments instantly, thus enabling a Conversational Commerce experience on the WhatsApp Business Solution.
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